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Emergencies
Medicine & Critical Care
FOR
ADVICE OR ASSISTANCE IN AN EMERGENCY, CALL CHASTAIN
VETERINARY MEDICAL GROUP'S EMERGENCY MESSAGING SYSTEM,
24-HOURS A DAY, AT
214 439-7233.
Accidents, illnesses, injuries and other emergencies do occur. You’re upset,
nervous and you need help fast. We understand, we take it seriously, and
we stand ready to guide you, gently but rapidly, through the crisis as
we work together to determine or do what’s best for your pet.
Here’s
how our emergency system works:
Regular
Business Hours: For emergencies occurring
during our regular business hours (generally 7 am to
7 pm), first try calling our main hospital numbers: 972
529-5033 (Meadow Brook) or 972 239-1309 (Preston Road).
Call us at any time if you are worried about your pet. Our facilities are available
for small animals in medical emergencies during regular business hours.
Our paraprofessional staff are trained to give general guidance and information
over the phone and
to
get
all the
information
required
to handle
any veterinary medical situation by being patient and asking pertinent questions.
Please bear with them in this. Time matters, but so does accuracy of information.
If the situation genuinely
sounds serious, our staff can reorganize the doctor’s schedule
to make time for your pet, right now, in most cases. Less
serious cases can be worked in or scheduled at times more
convenient for the pet owner.
After-Hours: For
after-hours emergency advice, call our emergency messaging
system, 24-hours a day, at 214
439-7233. Use this same number whether
you normally take your pet to Meadow Brook Animal Hospital
or Preston Road Animal Hospital.
Again, please call us at any time if you are worried about your pet. Our doctors
are experienced in handling most small animal medical emergencies and are trained
to give medical information, general guidance, and, in some cases, even treatment
advice for pets belonging to established clients, all over the phone.
Depending on the seriousness
of your pet’s medical problem, we may arrange to meet you
at the animal hospital at a pre-arranged time, or we may
suggest that you take your pet to the Animal
Emergency Clinic of Dallas.
Click
here for a listing of other animal emergency clinics
in the north Dallas area.
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