Animal rescue groups are always welcome! The following is a statement of our animal rescue group policies:
Participation: Participation at the discounted rate shown below is open to federally registered, non-profit organizations whose mission is to rescue abandoned and stray small animals from shelters and pounds.
Fees: All new pets are eligible to receive one physical examination and veterinary consultation at no charge. Beyond that, approved animal rescue groups will be billed only 58% of the total of our regular professional services fees. The only exception is pet foods, which are provided at cost.
Locations: Animals from approved animal rescue groups can be admitted and treated at either location; Meadow Brook or Preston Road.
Hours: Animals from approved animal rescue groups can be admitted and treated only during regular business hours.
Emergencies: If an emergency occurs during regular business hours, come on in. For after-hours emergencies, please telephone us for advice or for treatment contact the Dallas Emergency Animal Clinic or call (972) 994-9110 or the Emergency Animal Clinic of Collin County or call (972) 517-7155.
Non-Emergency cases: Please telephone for an appointment OR drop the pet off for examination, telephone consultation, and treatment.
In-patient & Boarding Capacity: To be fair to all of our patients and their “people”, we will need to limit the number of hospitalized / boarding patients to no more than 3 pets per rescue organization, per facility, at any one time. In this way we will be able to give each pet the time, attention, and space that he or she needs and deserves.
If you operate a genuine, federally registered, non-profit animal rescue group and would like to make arrangements for consultancy or veterinary care with us, please contact Jana Webb, RVT, Group Administrator, at (972) 576-7832.